The Archway Surgery

02837 521400

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

‘Sick lines’ for employees

Use form SC2, known as a ‘self-certificate’, if you are an employee, you’ve been sick for 4 or more days in a row and need to claim Statutory Sick Pay ... [continue] ‘Sick lines’ for employees

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Comments and Suggestions Form

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Comments and Suggestions Form

Complaints and compliments

We endeavour to provide the best service possible at all times. However, we realize that occasionally things do not go as smoothly as we would like and you may be ... [continue] Complaints and compliments

How to register

The Practice welcomes new patients that have moved into the Armagh area. Click here to see our practice boundary. All new patients will be asked to complete a set of ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Patients can register if their home address lies within our boundary map, which is agreed with the HSCB Directorate of Integrated Care. There is a 6 mile radius from the ... [continue] Practice boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Useful Information and Contacts

Useful information Help for those affected by thoughts of self harm Help for those with mood problems For those with some spare time.. Useful links These are some of the ... [continue] Useful Information and Contacts

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour