The Archway Surgery

02837 521400

Online services

If you are aged 18 or over, simply bring ID to the reception desk and ask to register for the online services below. We can supply you with personal login details, and you can then visit patientaccess.com to use the below online services.

CLICK HERE to download a step-by-step how-to guide that we made for our patients.

Repeat Prescriptions

You can make online repeat prescriptions quickly and easily via patientaccess.com, whenever it suits you. This online service is for ‘repeat’ medications, ie. those which you are established on, usually long-term. Other prescription requests should be made via reception as before, ideally in writing via the box at reception.

Please continue to allow at least 2 working days before collecting your prescription.

Appointments

When registering for online services, if you can supply us with an email address, you will also be able to access appointment booking online. Since 1.7.19, a few appointments can be booked online from 7am for the same day. We hope this reduces the volume of phone calls at 8.30am, making it easier for those who do not have online access to get through.